Phone Book

Vendor Reason Phone Email
Burger King Corporation Crisis Line   800-393-3999  
Reinhart   800-372-7777  
MBM   800-546-5733  
NCR/TEXAS Digital
  •  OCU Issues
800-468-3031  
Sicom
  • Sicom POS, DMB, DT Director, CHEF, OCU Issues
877-449-9767 sos@sicom.com
ICC   877-422-8788  
RF Technologies
  • DT System and Headsets
Technical Support/Troubleshooting  – 800.598.2370

On Site Service Request – 800.598.2370

UPS Label Request/Label Assistance – 800.598.2370

24 Hour Customer Service & Technical Support – 800.598.2370

https://www.rfdrivethru.com/repair/send/form/
Kay Chemicals   800-529-5458  
Coca Cola   800-241-2653  
Genesh Help Desk (Technology Issues)
  • Sicom User Access Issues
    • SEMS, Mgr. Card, Local Access (MUM Approval Required)
  • General Computer Issues, Phone, DVR, Printer, General IT Issues, Website Accounts
913-937-9830 helpdesk@geneshinc.com
NuArx
  • Internet/Connectivity Issues 
877-556-8279 support@nuarx.zendesk.com
Custom Channels
  • In-Store Music
303-444-7700 ext 7

support@customchannels.net

Prince Castle
  • PHUs (some locations)
844-789-5120 

princecastlehelp@3wire.com / https://bk.princecastle.com/product-support/

Pricing
  •  Pricing Issues on POS and DMB
913-937-9830  helpdesk@geneshinc.com
Pay Stub Access
  •  Log in for Pay Stub Access
   hr@geneshinc.com